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Privacy Policy

Effective Date: January 2026

1. Introduction

Welcome to RunnersRoute. We provide training management tools for athletes and coaches. This Privacy Policy explains how we collect, use, and protect your personal and fitness data when you use our portal and connect your wearable devices.

2. Data We Collect

To provide our training services, we collect the following types of information:

  • Account Information: Name, email address, and profile details.
  • Fitness & Health Data: If you authorize a connection, we collect activity data (GPS routes, distance, pace, duration), biometric data (heart rate, power, cadence), and training metrics from:
    • Garmin Connect
    • COROS Training Hub
    • Polar Accesslink
    • Apple Health (HealthKit)
  • Coaching Data: Training plans, structured workouts, and coach feedback.

3. How We Use Your Data

We process your data strictly for the following purposes:

  • Training Synchronization: To push structured workouts from your coach's schedule directly to your wearable device.
  • Performance Analysis: To automatically sync your completed activities so you and your coach can review progress.
  • Service Improvement: To maintain and optimize the RunnersRoute portal experience.

4. Data Sharing and Third Parties

Your privacy is our priority. We do not sell your health or fitness data to third-party advertisers or data brokers. We only share data with third parties in the following circumstances:

  • Wearable Platforms: Data is shared with Garmin, COROS, Polar, or Apple only to facilitate the syncing of workouts you have requested.
  • Service Providers: We may use secure cloud hosting (e.g., Google Cloud/AWS) to store data, subject to strict confidentiality agreements.
  • Legal Requirements: Only if required by law to comply with a valid legal process.

5. User Control & Data Retention

  • Revoking Access: You can disconnect your wearable device from RunnersRoute at any time via the "Settings" menu in our portal or through the "Connected Apps" settings on your device manufacturer's website.
  • Data Erasure: You have the "Right to be Forgotten." Upon request to martin@runnersroute.co.uk, we will permanently delete your account and all associated fitness data from our servers.

6. Security Measures

We implement industry-standard security protocols (including HTTPS encryption) to protect your data from unauthorized access, loss, or disclosure.

7. Compliance (UK GDPR / International)

As a UK-based service, we comply with the UK General Data Protection Regulation (GDPR). We process your health data based on your explicit consent, which you provide at the moment you link your wearable device.

8. Contact Us

If you have questions regarding this policy, please contact:

RunnersRoute

Email: martin@runnersroute.co.uk

Website: runnersroute.co.uk